Frequently asked questions

From 10 up to and including 17, counted at the start of the camp week. Younger children, and young people who have just turned 18 and have been to camp before, can take part after talking it through with us. In that case, simply register as usual; we will settle participation with you before the booking confirmation.

No. You can register your child at short notice as long as there are places left in the week you want. Each week has 35 places; the dates page shows whether any are still available.

Registering online takes a few minutes. Straight afterwards you receive an acknowledgement by email. We check the registration and get back to you within 48 hours. The booking confirmation secures the place and concludes the contract.

Only after the booking confirmation, when we send you the invoice by email. Payment is by bank transfer up to 3 months before camp starts; if you book later than that, within 7 days of receiving the invoice. There is no deposit, and you pay nothing when you register.

Cancelling is free of charge up to 12 weeks before camp starts. After that, 20% of the price is due up to 30 days before and 50% up to 14 days before. If you cancel less than 14 days before the start, nothing is refunded. In that case we look with you at moving the booking to another camp week or letting a substitute take the place. Details are in the terms and conditions.

The declaration of consent. You confirm it online at registration, print it and give it to your child signed on arrival. It covers swimming ability, medication, emergency care and permission to travel by train, among other things.

Around the clock, with six to eight children per supervisor, on the water and at night too. There are no more than 35 children and teenagers at camp each week. At the lift our supervisors work alongside the cable park staff.

In every cabin a supervisor sleeps in the room next to the children. Children and supervisors never share a room, yet someone is always within earshot. Lights out is at 10 pm.

There is one number for everything: +49 (0)4207 9998776. During camp weeks it reaches the supervisors at any time; outside the season the office answers during office hours, Monday to Friday, 9 am to 4 pm. Otherwise, email us at kontakt@wuw-camp.de. If anything comes up with your child, we get in touch ourselves.

The supervisors are there around the clock and deal with it themselves first. If the homesickness gets stronger, we call you. If you collect your child early, the camp fee is not refunded.

The camp rules and the supervisors' instructions apply. After a serious breach, such as alcohol, drugs, violence or leaving the grounds without permission, a child can be sent home once we have spoken to you. Collection or the journey home is then at your expense, and the camp fee is not refunded.

The supervisors keep any medication your child brings and hand it out as you instruct in the declaration of consent. If your child feels unwell, we call you. For anything more serious we call a doctor. If we buy medication while your child is ill, we invoice you for it after camp.

Vegan, gluten-free, lactose-free and fructose-free meals are available. Please enter them at registration so our kitchen team can plan. We settle any questions by phone beforehand.

We recommend private liability insurance. You enter your child's health insurance at registration so we have all details at hand in an emergency.

Camp starts on Sunday at 4 pm, and you can bring your child from then on. At 7 pm everyone gets together for a barbecue. On Saturday there is breakfast at 9 am, then everyone packs and tidies up together. Departure is by 12 noon. By car: Zum Badesee 1, 49597 Rieste, parking on site.

Yes. Pick-up at Rieste station is a free extra service: we collect your child there and take them back on Saturday. With your permission in the declaration of consent they may travel on their own. Please let us know the train times in advance.

Towel, bed sheet, pillow and a sleeping bag or duvet, swimwear, sunscreen, trainers and the signed declaration of consent. Mattresses, life jackets, helmets and skis are at the camp. You can hire bed linen for €20. The full packing list is ready to print.

Four-bed rooms in wooden cabins right by the lake, girls and boys separately. Showers and toilets are right next to the cabins, also separate. There are sockets for charging in the cabins and washing machines on the campsite.

Yes. Phones are allowed and can be charged right in the cabins.

There is a kiosk on site. How much pocket money your child takes is up to you. Children keep their money and valuables with them.

Yes, we take photos and videos at camp. Your child only appears on the website or on Instagram with your separate consent, which we ask for after registration together with the invoice.

Yes. Your child must be a confident swimmer, at least at the level of the German bronze swimming badge. You confirm this at registration. Everyone wears a life jacket and helmet on the water.

Yes. More than 60 percent start with no prior experience. Everyone rides together during public sessions, and the supervisors support each child at their own level until the first lap works.

Lift 1 and Lift 2 at the cable park on Lake Alfsee, during public sessions and all together, without fixed ability groups. The lift pass is valid Monday to Friday; Sunday and Saturday are arrival and departure days.

A bookable extra for anyone who already rides confidently and has features and switch under control: 120 minutes of training a day, Monday to Friday, tailored to each rider, during public sessions and outside public opening hours with exclusive use of Lift 3 or, depending on the plan, Lift 1 or Lift 2. It runs from eight bookings. If it does not go ahead, we let you know in advance and refund the amount.

Yes. Their own wakeboard, helmet or wetsuit are welcome; please label everything with a name. A wakeboard and a wetsuit can also be booked.

We ride in the rain. You get wet wakeboarding and water-skiing anyway, and in worse weather fewer other visitors come to the cable park, which means more laps for the kids. During a thunderstorm or strong wind the cable stops, and afterwards riding continues as normal.

The camp is at Lake Alfsee in Rieste, north of Osnabrück. For the satnav: Zum Badesee 1, 49597 Rieste, Germany. The nearest airports are Münster/Osnabrück (FMO) and Bremen. If your child comes by train, the destination is Rieste station; please agree the pick-up with us in advance.

Children from the EU, Iceland, Liechtenstein, Norway and Switzerland are covered for necessary treatment by the European Health Insurance Card (EHIC), children from the United Kingdom by the GHIC. Enter the insurance at registration and pack the card for your child. Additional travel health insurance is worthwhile, as the EHIC does not cover repatriation, for example.

Like every family, by bank transfer in euros once the invoice has arrived by email. From countries in the euro payments area this is an ordinary SEPA transfer. There is no deposit.

The benchmark is the German bronze swimming badge: among other things, swimming 200 metres in no more than 15 minutes and bringing up an object from a depth of about two metres. At registration you confirm that your child swims at least to this standard.

Dial +49 4207 9998776, leaving out the 0 after the country code. During camp weeks the supervisors can be reached on it at any time; outside the season the office answers during office hours, Monday to Friday, 9 am to 4 pm German time. You can also email us at kontakt@wuw-camp.de whenever you like.